Help for the Screen You Are On, Plus an Assistant That Answers From Help Topics

Guidance Beside the Work

Every Back Office page includes a help link for that screen. Open it to read the section written for the page, panel, or action in front of you, without leaving the record you are working on.

The same Help library is available as a full site, with search across topics. When a short answer is not enough, continue from the page into the full topic. When you would rather ask, the Help Assistant answers in chat and points back to the Help sections it used.

Key Help Features

PrimeAML Help stays tied to the screen and to the published topics, so officers can check a step without hunting through a separate manual.

• A Help Link on Every Back Office Page.
  Page titles and section headings include a help link that opens the section written for that part of the screen.
• The Matching Section First.
  The panel shows the guidance for the current page or action, so the explanation matches the fields and controls already on screen.
• Continue to the Full Topic.
  Read more opens the complete Help topic when the short section is not enough.
• Help Assistant Chat.
  Ask a question in conversation. Answers are grounded in Help topics and include a citation when a matching section is found.

Why PrimeAML Help Stands Out

Officers stay in the workflow. Help is attached to the screen they already have open, and the assistant answers from the same topics instead of a separate knowledge base.

• Context for the Current Screen.
  Each help link opens the section for that page, so the steps describe the screen in front of you.
• Short Answer, Then the Full Topic.
  Read the section in place, then open the full topic when you need the wider procedure.
• Ask in Your Own Words.
  The Help Assistant takes a question, replies in chat, and keeps earlier questions in the conversation.
• Answers You Can Check.
  When a topic matches, the reply cites that Help section so you can open the source and confirm the step.

PrimeAML Help puts the right section on every Back Office page and adds a Help Assistant for questions you want to ask in chat. Guidance stays next to the work, and answers stay tied to the published Help topics.