Assign, Escalate, Approve, or Decline Verification Attempts

Review Workflows

PrimeAML's Review Workflows keep officer decisions separate from provider status. A verification can complete with the provider while your team still assigns ownership, escalates for second-line review, or records an approved or declined final outcome with supporting comments.

This separation supports controlled AML operations: automation and providers supply evidence, while compliance officers remain accountable for the final review decision that appears in registers and reports.

Key Features of Review Workflows

Operational controls for identity verification review from first look through final outcome.

• Independent Final Review
  Record approved, declined, escalated, and in-progress review states without overwriting the provider's own status.
• Assignment and Ownership
  Assign verification attempts to reviewers so pending work is visible and accountable.
• Escalation Paths
  Escalate attempts that need second-line attention and track escalated queues separately from routine pending review.
• Decision Comments
  Capture review reasons and comments so approve, decline, and escalate outcomes remain explainable.
• Toolbar Actions
  Manage review actions, client linking, and follow-up work from the verification details toolbar.
• Re-Initiation Comparison
  Compare evidence after re-initiation when a new attempt is required following an earlier outcome.

Why Review Workflows Stand Out

Identity verification is only complete when your team has recorded a controlled review outcome, not when the provider alone finishes its checks.

• Clear Accountability
  Assignment and final review status show who owns each attempt and what decision was recorded.
• Provider Neutrality
  Provider automation can accelerate collection without becoming the institution's final compliance decision.
• Queue-Friendly Outcomes
  Pending, escalated, approved, and declined states feed operational queues and reporting.
• Audit-Ready Decisions
  Comments and history support reconstruction of why an attempt was approved, declined, or escalated.

PrimeAML's Review Workflows give compliance teams the assignment, escalation, and decision controls needed to turn provider checks into accountable identity verification outcomes.